Congratulations on investing in the most innovative and highest quality hair extensions in the world.
ZIPLOXX HAIR EXTENSIONS™ is dedicated to an outstanding ownership experience and our extensions are guaranteed under warranty for 6 months from the day they are shipped. Every ZIPLOXX HAIR EXTENSIONS™ extension is packaged in a tamper proof safety sealed pouch with a custom identification card. Each pack of ZIPLOXX HAIR EXTENSIONS™
Stylists will remove the identification cards from each pouch for each ZIPLOXX HAIR EXTENSIONS™ used and provide them to the client.
Warranty for ZIPLOXX HAIR EXTENSIONS™ Owners
To activate your warranty, you must register each identification card number below. A confirmation email with your ZIPLOXX™ confirmed identification number(s) will be sent to you.
PLEASE NOTE our care guidelines to help ensure the integrity of your extensions. Failure to follow these guidelines could void your warranty. Any dyeing or bleaching of extensions will void the warranty.
Number of Pack to Register:
May I exchange my Ziploxx Hair Extensions?
We understand that the color online may appear a little different when you receive your package. We want you to be 100% satisfied with Ziploxx Hair extensions and for that reason you may exchange your unopened hair extensions within 7 days of purchase.
May I return my Ziploxx Hair that was opened?
All opened Ziploxx hair are final sale. Due to hygienic reasons, we can only exchange items that have not been opened, worn, or tampered with.
How can I exchange my Ziploxx hair extensions?
Step 1: Email firstname.lastname@example.org within 7 days of purchase for authorization.
Step 2: Once approved, all unopened hair must be shipped back to the address provided, in original unopened packaging with the invoice inside.
Step 3: A client relations team member will review and inspect the return to ensure the tamper seal is intact. (please allow 5-9 business days for the process to be completed)
Step 4: The new hair will be shipped out.
**Please note: no exchanges will be received or approved without prior authorization**
All Ziploxx hair processed prior to 2pm EST will ship same day. All orders ship ground shipment and please allow 3-7 business days for arrival. The standard shipping rate is $11.95. We do offer expedited 2-day shipping for a flat rate of $29.95.